Contact Us

Use this page to contact Rasty AI about account access, membership questions, payment review, digital content availability, privacy requests, or general business inquiries.

Contact channels

Rasty Digital Media Limited
18/F, Two Harbour Square, 180 Wai Yip Street, Kwun Tong, Hong Kong
Customer support: support@rasty.fun
Billing support: billing@rasty.fun
Privacy requests: privacy@rasty.fun
Phone: +852 5347 2189

What to include in your email

• Account email address used on the website, if applicable.
• The page, title, plan, or transaction reference related to your request.
• A clear description of the issue and screenshots if they help us review it.
• For billing questions, include the payment date and amount but do not send full card numbers.

Response times

General support requests are normally answered within 1-2 business days. Billing or privacy requests may require additional verification before we can discuss account-specific information.